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JetBlue Reviews

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Overall Rating

5.0
7 Reviews
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About JetBlue

JetBlue is a global, award-winning travel company founded in 2000 at JFK with a mission to bring humanity back to air travel. JetBlue inspires humanity in every part of your journey, in the air and on the ground, with its commitment to customers and communities. You can count on JetBlue's value and award-winning customer service, whether you book a flight, hotel, or cruise.

With a distinctive product, culture, and award-winning customer service, JetBlue has become the 6th largest airline in the United States. They are also committed to becoming more representative, courageous, and inclusive by ensuring a range of perspectives and experiences are represented to reflect the diverse communities and cultures they serves.

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JetBlue Customer Reviews (7)

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Tim Lange
Tim Lange
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Feb 13, 2023
Hayley Curry
Hayley Curry
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Feb 13, 2023
Philip Truchon
Philip Truchon
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Feb 13, 2023
Courtney Chapman
Courtney Chapman
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Feb 11, 2023
Luís Lima
Luís Lima
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Feb 11, 2023
Hannah Gould
Hannah Gould
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Feb 8, 2023
Maya Duffy
Maya Duffy
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Feb 7, 2023

JetBlue Customer’s Q&A

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JetBlue Features and Benefits

JetBlue Airways offers several key features and benefits:

  • Award-winning service: Known for its high customer experience, JetBlue strives to provide superior service in every aspect of the customer's air travel experience.
  • Most legroom in coach: JetBlue offers the most legroom in coach compared to many other airlines, ensuring a comfortable journey.
  • Free Wi-Fi: Known as Fly-Fi, JetBlue provides free high-speed Wi-Fi on all its flights.
  • Live TV and movies: Passengers can enjoy a variety of entertainment options, including live TV and movies.
  • Complimentary snacks: JetBlue offers a selection of brand-name snacks on all its flights.
  • TrueBlue Program: JetBlue's frequent flyer program, TrueBlue, allows passengers to earn points on flights. These points never expire and there are no blackout dates on JetBlue flights.
  • Power outlets: Most planes have USB ports and some have in-seat power, allowing passengers to charge their devices during the flight.
  • Destinations: JetBlue operates flights to over 100 destinations across North, Central, and South America, including the Caribbean, and London.

These features and benefits make JetBlue a popular choice for many travelers. Remember, the best airline depends on your specific needs such as destinations, pricing, and customer service.

JetBlue FAQs

FAQ

JetBlue Alternatives

Here are the top 10 alternatives to JetBlue Airways:

  1. Alaska Airlines: A company that provides passenger airlines services.
  2. Allegiant Travel: A travel and leisure company.
  3. Frontier Airlines: An airline company that provides passengers with group, charter, and cargo transportation services.
  4. Alaska Air Group: A holding company that operates Alaska and Horizon airlines.
  5. United Airlines: An airline holding company that primarily operates through its wholly-owned subsidiary United Airlines.
  6. Delta Air Lines: A company that provides scheduled air transportation for passengers and cargo.
  7. Southwest Airlines: A company that operates a passenger airline.
  8. American Airlines: A company operating as a network air carrier.
  9. Spirit Airlines: Known for its budget-friendly fares.
  10. Mesa Air Group: Operates flights for American Airlines and United Airlines.

Each of these airlines offers unique features and services, so it's worth checking out their websites to see which one best suits your travel needs. Remember, the best alternative depends on your specific needs such as destinations, pricing, and customer service.

FAQ

How To Open A JetBlue Account?

To open an account on JetBlue.com, follow these steps:

  1. Visit the JetBlue TrueBlue signup page.
  2. Enter full name as it appears on the government-issued ID.
  3. Provide an email address not associated with another TrueBlue account.
  4. Enter the birthday to start the travel profile.
  5. Provide the location to speed up booking and personalize offers.
  6. Enter the phone number and postal code.

After filling out the necessary information, proceed to create the account. Remember, the email address should not be associated with another TrueBlue account. Enjoy the benefits of being a TrueBlue member!

FAQ

What compensation amount does JetBlue offer when flights are delayed?

JetBlue offers compensation of $50 for delays of 3-3:59 hours, $100 for delays of 4-4:59 hours, $150 for delays of 5-5:59 hours, and $200 for delays of 6 or more hours.
FAQ

What compensation amount does JetBlue offer when flights are cancelled?

For flights cancelled within 4 hours of the scheduled departure time, JetBlue offers $50 compensation. For flights cancelled after the scheduled departure time, the compensation amount is $100.
FAQ

Is there a cancellation fee if a reservation is canceled within 24 hours of booking?

No, if a reservation is canceled within 24 hours of booking, JetBlue refunds the payment in full to the customer without assessment of a cancellation fee.
FAQ

Does JetBlue offer seatback entertainment?

Yes, JetBlue offers free live TV, movies, and high-speed Wi-Fi at every seat. If the seatback entertainment is inoperable, customers are entitled to a $15 credit good for future travel on JetBlue.
FAQ

Does JetBlue offer travel flexibility?

Yes, JetBlue offers free change and cancellation on most fares, except for Blue Basic fares. Blue Basic fares are subject to a change/cancel fee of $100 for travel within North America, Central America, or the Caribbean, or $200 for all other routes. Fare difference and fare rules on the date of change apply.

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