JetBlue Reviews
(Rated by 2489 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Shipping & Delivery4.5
- Return Policy4.0
- Price & Quality4.5
Recent Customer Reviews (7)
Tim Lange
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Hayley Curry
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Philip Truchon
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Courtney Chapman
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Luís Lima
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Hannah Gould
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Maya Duffy
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JetBlue Pricing
3rd checked bag
$125 - $135
4th checked bag (or more)
$150 - $160
Payment Methods
Accepted Payment Options:
Prices for items on Jetblue.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For JetBlue credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
JetBlue Pros & Cons
Pros
1
Free Wi-Fi: JetBlue offers free Wi-Fi, known as Fly-Fi, which allows passengers to use the internet for free.
2
Entertainment: The airline provides a wide range of entertainment options, including 36 channels of live TV and a variety of movies and music.
3
Comfortable Seats: JetBlue offers comfortable seats with ample legroom, especially with the Even More Space option.
4
Customizable Fares: The airline offers various fare options, including Blue Basic, Blue Plus, and Blue Extra, which provide additional perks like free checked bags and priority security screening.
5
Mint Class: For premium travelers, JetBlue offers Mint class, which includes lie-flat seats and premium amenities.
6
Award-winning service: Known for its high customer experience, JetBlue strives to provide superior service in every aspect of the customer's air travel experience.
7
Most legroom in coach: JetBlue offers the most legroom in coach compared to many other airlines, ensuring a comfortable journey.
8
Free Wi-Fi: Known as Fly-Fi, JetBlue provides free high-speed Wi-Fi on all its flights.
9
Live TV and movies: Passengers can enjoy a variety of entertainment options, including live TV and movies.
10
Complimentary snacks: JetBlue offers a selection of brand-name snacks on all its flights.
11
TrueBlue Program: JetBlue's frequent flyer program, TrueBlue, allows passengers to earn points on flights. These points never expire and there are no blackout dates on JetBlue flights.
12
Power outlets: Most planes have USB ports and some have in-seat power, allowing passengers to charge their devices during the flight.
13
Destinations: JetBlue operates flights to over 100 destinations across North, Central, and South America, including the Caribbean, and London.
CONS
1
Operational Reliability: JetBlue has poor operational reliability, with a high rate of flight cancellations and delays.
2
Customer Service: Many passengers have reported negative experiences with JetBlue's customer service, citing issues with communication and resolving problems.
3
Baggage Fees: The airline charges for checked bags, which can be an additional expense for passengers.
4
Limited Hubs: JetBlue's coastal hub network can lead to awkward routings for passengers not living near major hubs.
JetBlue Features and Benefits
Features
Free Wi-Fi (Fly-Fi)
Allows passengers to use the internet for free on all flights with high-speed access
Entertainment
Provides a wide range of options including 36 channels of live TV, movies, and music
Comfortable Seats
Offers ample legroom, especially with Even More Space option, and the most legroom in coach for a comfortable journey
Customizable Fares
Includes options like Blue Basic, Blue Plus, and Blue Extra with perks such as free checked bags and priority security screening
Mint Class
Features lie-flat seats and premium amenities for premium travelers
Award-winning service
Known for high customer experience and superior service in every aspect of air travel
Complimentary snacks
Offers a selection of brand-name snacks on all flights
TrueBlue Program
Allows passengers to earn points on flights that never expire with no blackout dates on JetBlue flights
Power outlets
Provides USB ports and in-seat power on most planes to charge devices during the flight
Destinations
Operates flights to over 100 destinations across North, Central, and South America, including the Caribbean and London
Flexible Everyday Low Fares
Offers most flights with no change or cancellation fees